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ESA > Join & Share > Forums > RSS CloudToolbox FAQ > Problem accessing/connecting my VM

RSS CloudToolbox FAQ

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Problem accessing/connecting my VM

If you experiences problems accessing/connecting the VM you may notify it sending an email to: eo-gpod at esa.int.

We suggest that before doing that you had follow these steps:
1) Log in at http://eogrid.esrin.esa.int/cloudtoolbox
2) Start the VM
3) Wait for 1-2 minutes
4) Open a ssh connection (with the configuration suggested in the provided Access Guide)


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