Forum: SSE Forum

Service update stuck

Hello!

I got my service update process stuck for an unknown reason. The only thing I have changed during this update is service endpoint. Service URL is:
http://services.eoportal.org/portal/service/ShowServiceInfo.do?serviceId=D1818580
Now it is "still compiling..." while one of two operations is already compiled and second one is faild to compile. I gave it a day to "finish", but nothing have changed.
I'm not able to chage service configuration by now.
Could you please help me to remove the lock or to delete the registration (I'll create new one).

Best regards, Ilya


Re: Service update stuck

> Hello!
>
> I got my service update process stuck for an unknown reason. The only thing I have changed during this update is service endpoint. Service URL is:
> http://services.eoportal.org/portal/service/ShowServiceInfo.do?serviceId=D1818580
> Now it is "still compiling..." while one of two operations is already compiled and second one is faild to compile. I gave it a day to "finish", but nothing have changed.
> I'm not able to chage service configuration by now.
> Could you please help me to remove the lock or to delete the registration (I'll create new one).
>
> Best regards, Ilya


Dear Ilya,

Please be informed that the issue with the usage of Ebrim catalogues is now solved on both SSE Operational and SSE Test portals

Again, we apologise for any inconvenience this may have caused.

Best Regards,
SSE Operations Team



Re: Service update stuck

> Hello!
>
> I got my service update process stuck for an unknown reason. The only thing I have changed during this update is service endpoint. Service URL is:
> http://services.eoportal.org/portal/service/ShowServiceInfo.do?serviceId=D1818580
> Now it is "still compiling..." while one of two operations is already compiled and second one is faild to compile. I gave it a day to "finish", but nothing have changed.
> I'm not able to chage service configuration by now.
> Could you please help me to remove the lock or to delete the registration (I'll create new one).
>
> Best regards, Ilya

Dear Ilya,

We will try to mimetize your service to see what can be the problem. We will go back to you asap.

Best Regards,
SSE Team



Re: Service update stuck

> Hello!
>
> I got my service update process stuck for an unknown reason. The only thing I have changed during this update is service endpoint. Service URL is:
> http://services.eoportal.org/portal/service/ShowServiceInfo.do?serviceId=D1818580
> Now it is "still compiling..." while one of two operations is already compiled and second one is faild to compile. I gave it a day to "finish", but nothing have changed.
> I'm not able to chage service configuration by now.
> Could you please help me to remove the lock or to delete the registration (I'll create new one).
>
> Best regards, Ilya

Dear Ilya,

Please try to do a new registration. After that, if you allow, we will remove the old service registration.
If the problem persist, do not hesitate to contact us again.

Best Regads,
SSE Team


Re: Re: Service update stuck

Dear SSE Team,

I have tried to make another registration of the service but eventually got the same failure again. I'm sure that my service is operational (tested one with soapUI).
Of couse you can remove both of registrations mentioned, if it could help to solve the issue.

Best Regads, Ilya




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